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Digital First: Innovating Service Delivery for a New Era

Ben Coit | Managing Director, Global Impact

June 9, 2022


Remote video URL

Digital and mobile channels are the new default for delivering government services and interacting with constituents. The ability to conduct digital transactions and virtual engagements—once viewed as a matter of convenience—is now a cornerstone of government resilience. Agencies everywhere are working to modernize and expand their digital initiatives.

Watch Ben Coit, Managing Director of Phase2’s Public Sector Client Services Group, Maggie Schroeder, Acquia’s Director of Product Marketing, and moderator, Bill Rials, Senior Fellow, Center for Digital Government, as they discuss accelerating digital innovation to improve government services.

In this webinar, you’ll learn more about:

  • Modernizing websites, digitizing forms, and expanding use of e-signatures
  • Improving accessibility for digital initiatives
  • Designing digital experiences that are user-centric and mobile-friendly

Watch now for these and additional insights!


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