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How to Implement a UX Strategy that Works for You

Jennifer Segalini | VP. Strategy

August 27, 2021


Remote video URL

 

Your website is your most valuable digital asset. It's the most important channel for reaching your customersoften, it's their first experience with your brand. Simply having a website doesn’t cut it. You need a compelling experience that works for your business. Whether it’s driving leads or generating revenue, your website has a job to do.

How do you achieve this? You need to invest in user experience.

Watch Phase2’s Director of User Experience, Jennifer Segalini, and Pantheon’s Senior User Experience Researcher, Kelly Gustainis, to learn the process behind establishing a UX strategy that not only drives growth and revenue but saves time and money. 

What you’ll learn:

  • How to establish UX practices and strategy without in-house expertise
  • The importance of establishing voice of customer and how to identify it
  • The ROI of implementing a UX strategy and how to measure for it

Watch now for these and additional insights!


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