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AI in Practice

AI at Phase2 
 

Practical Intelligence, Real Impact

Artificial intelligence is a catalyst for innovation, a strategic amplifier, and a way to make digital solutions more effective. 


At Phase2, artificial intelligence is:

  • An amplifier, not a substitute for creativity.
  • A path to better, faster, smarter solutions. A tool for collective intelligence.
  • A commitment to continuous evolution.

AI in Practice

an illustration of a doctor consulting AI

AI-Powered Clinical Decision Support: Access to Connected Expertise

Phase2 partnered with a leading healthcare innovator to create an AI-driven clinical support platform that delivers providers real-time, expert-backed decision support.

How It Works:

  • Real time access to specialist data. AI-powered recommendations combined with clinician oversight provide trusted, evidence-based guidance in real-time.
  • Faster, more accurate decision making. Reduces consultation wait times from days to minutes, improving the speed and quality of care.
  • Seamless integration. A mobile-friendly, responsive Q&A interface fits naturally into clinical workflows.
  • Built-in trust & compliance. Ensures security, citation validation, and adherence to regulatory standards.
  • Reduced burnout, enhanced care. Automates routine tasks, optimizes efficiency, and allows specialists to focus on critical cases.
An illustration of a man searching on a computer for information

AI-Powered Insights: Transforming Market Trends Insight and Access

A global data and analytics company partnered with Phase2 to enhance its market trends platform with AI-driven intelligence, making industry research more accessible and actionable. The ChatTrends AI agent acts as a digital consultant, delivering real-time, context-aware insights through natural language interactions.

How It Works:

  • Instant insights. Employees can quickly surface key findings, compare trends, and make data-driven decisions without sifting through reports.
  • Accuracy and compliance. A retrieval-augmented generation (RAG) architecture ensures responses are sourced directly from the organization's indexed content.
  • Context-aware responses. The AI agent leverages Azure’s AI Foundry to provide relevant, real-time answers tailored to user queries.
  • Source validation and security. The system cites sources, maintains historical chat records, and delivers region-specific insights while upholding compliance.
Illustrated image of a woman browsing video content

AI-Powered Personalization: Enhancing a Nationwide Streaming Platform’s Reach

Phase2 partnered with a leading public media network to create an AI-driven streaming experience that delivers personalized content recommendations. This intelligent system analyzes user behavior to surface relevant programs, improving engagement and time spent on the platform.

How It Works:

  • Personalized recommendations. AI analyzes viewing patterns and preferences to suggest relevant content.
  • Enhanced content discovery. Users effortlessly find new and engaging programs tailored to their interests.
  • Smarter audience engagement. AI-powered insights help deepen viewer connections and increase platform retention.
  • Maximized content value. Intelligent recommendations ensure more of the programming library reaches the right audience.

What do you think? 

Want to learn more about these applications of AI or how your organization can apply AI to drive results? 


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